Service Design Jam

"On 11 March, 2011, people interested in service and customer experience will meet at locations all over the globe. They will be designers, students, academics, business people, and customers. In a spirit of experimentation, innovation, co-operation and friendly competition, teams will have less than 48 hours to develop and prototype completely new services inspired by a shared theme.  At the end of the weekend, their collection of brand new services will be published to the world. Join us at the Global Service Jam 2010."

Schedule: "Multiple locations, worldwide, jamming to the same beat:

[Fri. 11 March by 5 pm local]

The Jam participants come together at worldwide locations prepared by local organisers.

[Fri. 11 March, 6.30 pm local]

The global themes and achievements (optional goals) for the Jam are presented. Discussion in informal groups.  Dinner is a good idea.

[Fri. 11 March, 9pm local]

The local Jam comes together for the pitching session.  Anyone can present their basic idea, groups form, and participants join the group that interests them.

[Fri. 11. March, 10pm local] until  [Sun. 13 March, 3pm local]

The groups work independently, supported by Mentors and Specialist Providers in some locations.  Research or observations are performed virtually, or through short excursions. The teams develop their service design and prototype it using whatever methods they choose. Sleep is optional, but recommended.

Local Jams are in contact globally through social media, wormholes, carrier pigeons or whatever else we set up. Share, exchange, inspire. But remember - it is deeply Cheesy and Uncool to communicate the themes to teams to the West of you. For a level playing field, themes are announced at LOCAL time...

[Sun. 13 March, 3pm local]

The teams deliver documentation of a working prototype.  This can be a film of human interaction, photos of a mock-up, a dummy website, or anything else that provides a permanent, publishable record of their idea and work. These are uploaded and published for the world under Creative Commons licensing.

After publishing, teams can sit back, kick back, enjoy a well-earned beverage and browse through the global results. Or they can get busy supporting teams further to the west..."

via: http://www.globalservicejam.org/content/just-48-hours

How to Join: USA, New York City The contact for the New York City, USA location is Cameron Tonkinwise. Are you local? Contact Cameron! Cameron Tonkinwise - Parsons tonkinwc@newschool.edu Twitter: @camerontw

China, Shanghai The contacts for the Shanghai, China Jam are Bruno Porto and David Fox. Are you local? Contact Bruno & David! Emails: design@brunoporto.com & mrsmithdesign@hotmail.com

For information on more locations: http://www.globalservicejam.org/locations For information on how to start your own: http://www.globalservicejam.org/content/participate

Interaction 11

Interaction 11Presented by Interaction Design Association and Boulder Digital Works.

IxDA's mission: "We believe that the human condition is increasingly challenged by poor experiences. IxDA intends to improve the human condition by advancing the discipline of Interaction Design. To do this, we foster a community of people that choose to come together to support this intention. IxDA relies on individual initiative, contribution, sharing and selforganization as the primary means for us to achieve our goals."

All tickets for Interaction 11 are sold out, but join the global discussion at www.ixda.org and on twitter with the hashtag #IxD11 http://www.interaction.ixda.org/

For the next conference created in conjunction with IxDA check out Midwest UX Conference http://midwestuxconference.com twitter hashtag #midwestux

NYU in Shanghai

NYU currently has a presence at East China Normal University (华东师范大学). They're opening a full campus in Pudong, the new district. Maybe they understand they can't just feed Wall Street, so Pudong is a logical decision. But it's a good decision for more than just being situated in the new financial district of a new financial power. "In the 2011-12 academic year, NYU plans to begin an executive education program, which will not grant degrees. A degree-granting, professional Masters program would begin in the 2012-13 academic year, and in the fall of 2013, NYU hopes to welcome its first undergraduate class to NYU Shanghai. "

East China Normal Uni is located at what was the campus of St. John's University right by Suzhou Creek. St. John's University was dissolved after the revolution with parts of it absorbed into Shanghainese Second Medical College and Fudan University.

Even though St. John's University was registered in Washington DC, a BA from St. John's University and a CPA from Hong Kong (which is qualified through the UK) would not even let you sit for the CPA in the United States. NYU is really (has really been) leading the curve. They accepted programs from St. John's back in 1956, organized semesters abroad with ECNU and now are opening their own campus.

I am still trying to have Parsons give me credit for my semester at Fudan.

Original source: http://nyunews.com/blogs/on-assignment/2011/01/22/22shanghai/

Education in China

; approach pushes students to top of tests "Many educators say China’s strength in education is also a weakness. The nation’s education system is too test-oriented, schools here stifle creativity and parental pressures often deprive children of the joys of childhood, they say."

"These are two sides of the same coin: Chinese schools are very good at preparing their students for standardized tests." "For that reason, they fail to prepare them for higher education and the knowledge economy.”

"In an interview, Mr. Jiang said Chinese schools emphasized testing too much, and produced students who lacked curiosity and the ability to think critically or independently.

“It creates very narrow-minded students,” he said. “But what China needs now is entrepreneurs and innovators.”

This is a common complaint in China. Educators say an emphasis on standardized tests is partly to blame for the shortage of innovative start-ups in China. And executives at global companies operating here say they have difficulty finding middle managers who can think creatively and solve problems."

Related: "Why Chinese Mothers Are Superior" http://online.wsj.com/article/SB10001424052748704111504576059713528698754.html?mod=WSJ_hp_mostpop_read

Source: "Shanghai Schools’ Approach Pushes Students to Top of Tests" David Barboza, New York Times http://www.nytimes.com/2010/12/30/world/asia/30shanghai.html?scp=1&sq=shanghai%20schools;%20approach%20pushes%20students%20to%20top%20of%20tests&st=cse

Chinese Model - US Model

"China adapts quickly, making difficult decisions and implementing them effectively," "Americans pride themselves on constitutional checks and balances, based on a political culture that distrusts centralised government. This system has ensured individual liberty and a vibrant private sector, but it has now become polarised and ideologically rigid." -Francis Fukuyama, historian, featured in Financial Times

"Fukuyama seems to be warning that, in Darwinian terms, the Chinese system may be more adaptive than the land of the free." I love when people apply Darwin theory to things other than biology. I think the land of the free needs to rethink itself. But that's what we've always been doing, rethinking ourself. Now we realize we need to rethink ourself.

side note: Why is Time developing articles off of Financial Times?

Source: Time (who sourced from FT) http://www.time.com/time/world/article/0,8599,2043235,00.html#ixzz1BidMhwtn

Friday Night Fights

We went to see Watt's fight.[singlepic id=437] She's an awesome photographer and can throw a strong right cross. [singlepic id=441] Ashley Kechego-Nichols looks a little like our friend Ilene (www.ilenebyersart.com) [singlepic id=442] Congrats to everyone who fought. People like that juice me. It's a trickle down effect of motivation.

I want to do Service Design for a fight event. Crazy white space in the blueprint! [nggallery id=35]

Hannukah Party!

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To Do Lists

We have too many of them.I need a clear calendar. Testing a new system - To Do Tags: kMind, kEye, kConnect Alphabetically ordered by priority.  They're applied to blog posts so there are notes + that sense of urgency.  But even though one might be more urgent than the other it might not be more important, just more pressing - something to do sooner. kAction? I don't think it's necessary to identify things in action. We should focus on keeping them in action and finishing them rather than just overly describing the process. End.